Ready to Ship Wine Tumblers

Shipping policy

Shipping policy

 All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing times are separate from the shipping times you see at checkout.

We use Canada Post Regular Parcel for our free shipping promo and can take 8 business days to arrive.

 Potential delays due to a high volume of orders or postal service problems are out of our control. We ask for your kind understanding of these situations.

 Domestic Shipping Rates and Estimates

 Shipping charges for your order will be calculated and displayed at checkout. You have the option to pay for your shipping choice at checkout.

In-store pickup

You can skip the shipping fees with free local pickup at 9280 Salish Court Burnaby, BC. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours. We will send you an email when your order is ready along with instructions.

 Our in-store pickup hours are 9-5 on weekdays, Monday to Friday. Please have your order confirmation email with you when you come.

International Shipping

 We offer international shipping to the following countries: USA and Mexico. Shipping charges for your order will be calculated and displayed at checkout.

 Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. George-Gia Online Variety is not responsible for these charges if they are applied and are your responsibility as the customer.

 How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 If you haven’t received your order within 7 days of receiving your shipping confirmation email, or after the number of days specified on your selected shipping option, please contact us at info@george-gia-online-variety.com with your name and order number, and we will look into it for you.

 Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

 In the event that your order arrives damaged in any way, please email us as soon as possible at info@george-gia-online-variety.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 If you have any further questions, please don't hesitate to contact us at info@george-gia-online-variety.com.